Acceptance of Terms

These Terms of Service govern the relationship between you and Tsz Lung Limited regarding the purchase of women's shoes from wavnflatshoes.com. By accessing wavnflatshoes.com or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any provision stated here, you must not use wavnflatshoes.com or purchase products from Tsz Lung Limited.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to wavnflatshoes.com.

Products, Pricing, and Availability

All descriptions of women's shoes, colors, materials, and sizes are provided as accurately as possible. Tsz Lung Limited reserves the right to modify product offerings without prior notice. Prices for all women's shoes are subject to change without notice. We reserve the right to limit quantities of any products purchased per person or per order. We reserve the right to discontinue any product at any time.

Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at wavnflatshoes.com. You agree to promptly update your account and other information, including your email address and payment card details, so that we can complete your transactions and contact you as needed. You are responsible for maintaining the confidentiality of your account credentials.

14 Days No-Reason Refund Policy

Tsz Lung Limited offers a strict 14 days no-reason refund policy for all purchases of women's shoes. You may request a refund within 14 days from the date of delivery without providing any reason. To initiate a refund, you must contact Tsz Lung Limited at [email protected] with your order number and request. The women's shoes must be returned in their original condition, unworn, and with all original packaging. Upon receipt and inspection of the returned women's shoes, Tsz Lung Limited will approve or reject the refund. Refund processing and arrival to your account takes at least 14 days. This period begins when Tsz Lung Limited receives the returned women's shoes and approves the refund.

Refund Methods and PayPal Refunds

Refunds are issued to the original payment method used for the purchase. For refunds processed through PayPal, the refund processing and arrival to your account takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. This extended period for PayPal refunds in some regions is mandated by applicable financial regulations and is beyond the control of Tsz Lung Limited. You acknowledge that PayPal refunds in some regions may require up to 30 days for the funds to appear in your account.

Damaged or Defective Goods

Any claims for damaged or defective women's shoes must be submitted within exactly 7 days of receipt. You must inspect your order immediately upon delivery. If any women's shoes arrive damaged or defective, you must contact Tsz Lung Limited at [email protected] within exactly 7 days of receipt. Your claim must include your order number, a description of the damage or defect, and photographic evidence. Claims submitted after exactly 7 days of receipt will be rejected. Tsz Lung Limited will not accept any claims for damaged or defective goods beyond exactly 7 days of receipt.

Governing Law

These Terms of Service and any separate agreements whereby Tsz Lung Limited provides you with women's shoes shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute arising from or relating to these Terms of Service shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

User Conduct

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of wavnflatshoes.com without express written permission from Tsz Lung Limited. You must not use wavnflatshoes.com for any unlawful purpose. You must not upload any malicious code. You must not attempt to gain unauthorized access to any portion of wavnflatshoes.com.

Intellectual Property

All content on wavnflatshoes.com, including text, graphics, logos, images, and software, is the property of Tsz Lung Limited and is protected by Hong Kong and international copyright laws. You may not use any content from wavnflatshoes.com without prior written consent from Tsz Lung Limited.

Limitation of Liability

Tsz Lung Limited shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of wavnflatshoes.com or purchase of women's shoes. This limitation applies to the fullest extent permitted by Hong Kong law. Tsz Lung Limited is not liable for delays in refunds caused by PayPal or financial institutions.

Indemnification

You agree to indemnify, defend, and hold harmless Tsz Lung Limited and its affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms of Service.

Changes to Terms of Service

Tsz Lung Limited reserves the right to update these Terms of Service at any time. Your continued use of wavnflatshoes.com after any changes constitutes acceptance of those changes.

Contact Information

Questions about these Terms of Service must be sent to Tsz Lung Limited at [email protected]. You may also contact us by phone at +852 5577 4491 or by mail at 9/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui East.